About Us

Welcome to Numbergroup, where superior quality meets unbeatable savings. Founded in 2010, our family-run business is a champion in delivering top-tier, business-centric telecom services to UK business owners like yourself. Rooted in exceptional customer service and unmatched value, we’ve built a brand that stands out in the highly competitive telecom industry, reflected in our ‘Excellent’ rating on Trustpilot.

We are an Ofcom-licensed provider, a testament to our commitment to trust and reliability. Our sophisticated computer systems, including servers and databases, reside in our eco-friendly, solar-powered ISO 27001-certified Data Centre, ensuring optimal performance and a reduced carbon footprint.

Armed with over 50 years of collective experience, our founders have been building and managing comprehensive telecommunications systems capable of handling millions of calls each month, serving businesses of all scales and powering national ad campaigns and TV phone-ins.

Our Promise

We pledge to cut your current phone bills by half when you switch to our services, a commitment mirrored in our excellent customer retention rate. Customers choose to stay with us for an average of 7.9 years, a testament to our consistently delivered trust and satisfaction.

Unmatched Savings: We guarantee a 50% reduction on your current telecom costs, locked in for at least three years without any CPI increases. We’re all about exceptional service and significant savings.

Seamless Transition: With zero downtime, we replace your existing ISDN or PBX telecom system with a virtual cloud instance, ensuring business continuity.

Number Portability: We transfer your existing telephone numbers to our platform, or if needed, we provide new or temporary numbers during the short transition period.

Efficient Cost Management: Post-transition, you can cancel your expensive legacy contracts, saving on rental, maintenance, and call charges.

Modern Call-Handling Software: Say goodbye to the limitations of outdated systems and frustrating call queues with our state-of-the-art software.

Our Innovative Approach

We don’t believe in providing off-the-shelf solutions at Numbergroup. Our ethos is rooted in the power of innovation and customisation. We develop and build our proprietary software, ensuring it fits the unique needs of businesses like yours. This approach enables us to provide solutions that genuinely cater to your needs and integrate seamlessly with your existing business processes.

Our custom-built software and systems aren’t just about innovative technology but also about delivering tangible benefits. From improving call centre performance to managing and reducing telecom costs, our solutions are designed to drive real value and contribute to your bottom line.

Our dedication to innovative, tailor-made solutions is another reason why business owners trust Numbergroup. Whether you need a system that can handle high volumes of calls for a national ad campaign or a solution that enhances your day-to-day operations, we have the expertise and resources to make it happen. Trust Numbergroup to revolutionise your telecom experience.

We acknowledge that every business has unique telecom needs, and we’re equipped to meet them. Our standard phone packages are comprehensive, but we will tailor these to your specific requirements.

Customer Support

At Numbergroup, we are committed to building transparent, long-lasting relationships. For this reason, we assign three dedicated professionals to manage your account, billing, and service, ensuring a personalised, hassle-free experience. There are no call centres or IVR call queuing here; every time you contact us, you’ll speak directly to your dedicated professional.

Furthermore, we offer around-the-clock support. We are ready to assist you at any time via phone, email, or live chat. This continuous, comprehensive support gives you peace of mind and ensures optimal telecom operations, enabling you to focus solely on your business growth.

Business owners choose Numbergroup for our unparalleled customer service, flexible pricing, and our excellent Trustpilot rating. With Numbergroup, you’re not just a client—you’re part of our family.

Testimonials

Don’t just take our word for it. Hear from our satisfied customers who have experienced the Numbergroup difference.

Try Us Out

If you’re a UK business owner seeking to optimise your telecom expenses, we invite you to explore the possibilities with Numbergroup. Let us conduct a no-obligation audit of your current telecom costs and reveal the potential savings. Contact us to book a consultation today.