As a business all you really want is the phone to ring, i.e. you want more enquiries about your products or services, hopefully converting these into sales. Actually it doesn’t really matter to you what kind of telephone number you use.
The best strategy we recommend is operating a few different numbers and measuring your results. Clearly if you are selling to the general public, use 0800 Freephone numbers and 01 local area codes in targeted geographic areas/regions.
If you advertise in say The Worcester Herald newspaper, use a local 01905 Worcester telephone number in your advert.
Run the same advert in the Yorkshire Evening Post, based in Leeds, use a 0113 Leeds telephone number.
It’s best to use a different telephone number in each advert. This method will allow you on a weekly or monthly basis to see exactly what response rates each form of advertising is generating.
Your phone number can say a lot about your business, including where you’re based – if you choose to opt for a geographic number – and whether you’re offering a premium service via a premium rate number.
The phone number you choose can have a direct impact on how potential customers and existing customers choose to get in touch with you. If you’re operating a freephone or geographic phone number, your phone number is quite inviting and encourages people to call.
However, if you choose to opt for a premium rate number, people may choose to contact you via an alternative method or decide not to contact you at all.
Decide what you want to use your phone number for to make it easier to choose the type of number would best suit.
All telephone numbers, whether they’re business, commercial or consumer, are regulated by Ofcom, “The Independent regulator and competition authority for the UK communications industries”.
This government body regulator sets the rules on what type of telephone numbers can be used, who can use them, and what service can be provided on a particular telephone number range.
If you need a selection of virtual numbers as part of an overall cloud communication package, we will offer you a heavily discounted price. Plus you will benefit from some of the lowest call rates in the UK telecoms market. For more information, please call us on 0800 310 1010 to discuss your needs.
03 numbers are national, non-geographic numbers (like 0800 numbers) which are charged at local rate (like standard 01 and 02 geographic numbers).
There are various types of numbers within the 03 number range:
Establish a local presence within the geographic locations of your choice.
Reduce call costs by harnessing VoIP technology.
Make calls from your mobile phone or PC softphone to reduce reliance on hardware.
Choose where to redirect & forward incoming calls.
Track and analyse the success of marketing campaigns.
Keep your business and personal communications separate.