What is a cloud based phone?

Category: Telecom

A cloud based phone is essentially a software based telephone program which connects via any internet connected device to allow your employees to make and receive calls from anywhere in the world. Because it’s internet based there’s no need for any ISDN or traditional fixed telephone lines.

With a cloud based phone your employees can work from wherever they choose, all that is required is either a regular looking desktop Phone, smartphone or laptop/computer with any decent broadband connection or Wifi. This connects virtually to your cloud based PBX system just as if they are located within a regular office.

All the maintenance, configuration and updates are handled remotely via our customer website portal, updated in real time with a click of a mouse. This allows you to configure how your phone system works and how calls are answered and transferred between your departments and employees.

In short, this equates to lower upfront costs, zero maintenance, a highly customisable and functional service along with a plug-and-plug ease of use.

It’s the perfect solution for a remote, hybrid or WFH workforce, your staff remain connected no matter their location or timezone.