VoIP Technology

How a Hosted PBX phone system could save your bacon

So you just got back from holiday, fresh off the beach in Marbella. Finally you have a good enough data signal to upload all of the 673 photos you took, so your Facebook friends can see what a super amazing…

So you just got back from holiday, fresh off the beach in Marbella. Finally you have a good enough data signal to upload all of the 673 photos you took, so your Facebook friends can see what a super amazing awesome time you had; your main priority, obviously.

In a split-second, disaster strikes! Loading your massive suitcase into a taxi, you drop your phone and of course it lands in a puddle. A feeling of dread washes over you as you jab at the on button hoping, just maybe all is not lost…but alas, your photos are gone.

Yep, we’ve all been there, including huge businesses.

Disaster Management

When an unexpected disaster occurs, the first thing to take a hit is always data. Even the largest corporations can’t predict the weather, and with traditional analogue phone lines, storms, power cuts, fires or man-made disruptions could bring a halt to an organization’s productivity in the blink of an eye. According to a study by the Strategic Research institute, the tipping point for operations recovery after a crisis is 10 days, after which a company will be unlikely to survive the fallout. That being said, there’s a lot you can do for your organisation to keep it out of this black hole. Namely, switching to a cloud-based communications system.

Hosted PBX To The Rescue

This guy’s got you covered when times are tough. A Hosted PBX (Private Branch Exchange) system is a fully connected approach to cloud-based communications. This technology produces much the same result as your standard phone line, except a VoIP provider hosts it externally, so damaged phone lines are less of a problem. Increased reliability means shorter wait times for clients at the other end of the line, limiting loss of business through customer drop-off. The user-friendly VoIP system reroutes both inbound and outbound calls, and provides an array of executive features to enhance your organization’s communications.

Cloud communication systems are becoming increasingly popular, with VoIP usage rising by 15.3% each year in the US alone. If you’re still not convinced, another benefit of Hosted PBX systems is that your employees are able to connect to the network from anywhere in the world, without any hardware or specialist equipment. Less time is wasted having to call out technicians every time something goes wrong and, in the case of small-scale disasters like a Tube strike; a fully mobile workforce can do wonders for your company image.

It’s not only disaster-management qualities that make Hosted PBX an obvious choice for telecoms – the initial and ongoing cost savings are significant due to the lack of specialist equipment or need for ongoing in-house maintenance. Win-win all round.

The Best Solution for Business Continuity

Sorry we can’t fix your phone – Facebook will just have to trust that you had an amazing holiday, but we can provide your business with an excellent cloud-based communications system. Simplicity, geographical flexibility and cost-effectiveness all prove that Hosted PBX is the way forward; the best solution for business continuity.

Click here for a quote to migrate your company phone system to a Hosted PBX solution.

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