We are an international cloud telecoms company, with a global customer base. Currently we have offices in Birmingham UK and California USA. We welcome businesses from all countries to sign up to our Hosted PBX service. Because of our global carrier network, we’re also able to offer very competitive international call rates.
You will have complete access to our online portal, allowing you to manage your number(s), the destination where calls should route to, the greetings messages you want played out, the email address where notifications are sent to, view call records and more. The portal is accessed online via your web browser.
The portal also allows you to communicate with our team via Live Support and gives you the option to view, download and submit payment for invoices .
We do not have a minimum term contract on the Free PBX service as we would prefer customers to continue using our services out of choice, not contractual obligation.
Should you decide to close your account, we require 30 days written notice to be sent to firstname.lastname@example.org, along with payment of any outstanding balances.
The free PBX trial period is not restricted to a specific timeframe. We want to give you a chance to trial the platform first to see if it fits your business needs. The £10 of call credit you purchase when applying for the account should be sufficient to thoroughly test the system.
Yes, you will be required to buy £10 of call credit when opening your PBX account. This will be used to pay for any billable calls you make while testing the system.
Our services are designed explicitly for business use only so we’re unable to offer accounts to individuals or for domestic/residential use.
The free account will enable you to access all our services which includes our Hosted PBX (known as Luna PBX), Luna App, call features such as missed call notification unlimited audio storage/call recordings/voicemail to email/call whispers/multiple forwarding and more.
Once your account has been created a verification email will be sent to the email address provided. There will be a link contained within the email to activate your account, you will also find the login details for the online self serve portal included within the email.
You are now welcome to make and receive calls to your now business number(s).
Typically, customers will pay a monthly rental fee per user for hosted PBX services. Depending on the level of call management functionality and virtual numbers required, this rental fee can be very high. Our Free Hosted PBX account has absolutely zero monthly charges, irrespective of the number of users in your company. You will only pay for calls that you make.
The subscription-free account is only one of a number of billing packages we offer. We are a network operator, not a reseller, so we can offer local & international call rates and services at the most competitive prices.
As we tailor packages to suit individual business requirements, we urge you to discuss your specific requirements with your account manager. We will do our utmost to build your perfect telephony solution and call plan.
Bespoke services and features can be built on request. However, the lead time and cost (if any) will vary depending on the feature type and order of priority.
You will get access to all call management functionality via our online portal. The only services not included in the free PBX account are memorable virtual numbers and also international (non UK) phone numbers. Should you require any of these premium services, please contact us to arrange.
There are no caps in terms of spend. However, depending on your trading history, we may require a security deposit to allow us to offer sufficient credit.
The free PBX account allows you to allocate up to 100 UK numbers of your choice.