Call rates

The wholesale rate we're billed. That's what Members pay.

NumberGroup is a licensed UK telecom carrier. Every call we route is billed at the wholesale rate we pay — passed through at cost with nothing added.

Full rate card

Download every published wholesale rate.

For your accounts software, your billing reconciliation, or just to verify any specific destination.

⬇ XLSX (Excel)⬇ PDF

UK landline calls (outbound)

01 / 02 destinations. Same rate day, evening, weekend.

0.3138p

per minute · plus 0.105p connection

UK mobile calls (outbound)

O2, Vodafone, EE, Three, and every UK MVNO. Same rate day, evening, weekend.

0.6353p

per minute · plus 0.0401p connection

0800 / 0808 calls — inbound from a fixed line

Freephone calls are free for the caller — the cost falls on the number holder. Pass-through wholesale rate at cost.

0.5971p

per minute · plus 0.2533p connection

0800 / 0808 calls — inbound from a UK mobile

BT Wholesale charges a higher rate when a freephone call originates on a mobile network — we pass that through at cost too, never marked up. Industry-wide pricing, but rarely disclosed publicly.

2.1971p

per minute · plus 0.2533p connection

Delivery to SIP / softphone / IP desk phone

If we deliver calls into your IP phone or PBX via SIP, there's no B-leg cost. Geographic numbers + Grandstream phones = no call cost.

Free

no per-minute charge

What Members can't accidentally dial

Outbound calls to 084, 087, 09, 118 numbers are blocked by default. These routes carry premium-rate surcharges (a few pence to several pounds per minute) that we won't pass through silently. Calls originating from public payphones are also blocked.

If you genuinely need outbound access to a specific destination — say a supplier helpline that only takes 0871 calls — we'll enable it for you on request, with the exact wholesale rate confirmed in writing first.

Our wholesale call rate card

13 routes shown · last verified June 2026

Sourced from the wholesale rates we're billed at. PPM = pence per minute, PPC = pence per call connection charge. Most routes are flat across day / evening / weekend bands.

Description	Service	PPM Day	PPM Eve	PPM Wknd	PPC
Other Calls	BT only fixed Network - Basic Calls	0.3138p	0.3138p	0.3138p	0.105p
Other Calls	Non-BT fixed and IP networks - Basic Calls	0.3138p	0.3138p	0.3138p	0.105p
Other Calls	03 UK-Wide Number Calls	0.7596p	0.3905p	0.3291p	0.0401p
NGCS Calls	Operator Free Phone 0800 / 0808 (inbound, fixed-line origin)	0.5971p	0.5971p	0.5971p	0.2533p
NGCS Calls	Operator Free Phone 0800 / 0808 (inbound, mobile origin)	2.1971p	2.1971p	2.1971p	0.2533p
Other Calls(Telefonica UK (O2))	Operator Telephony Mobile fm1	0.6353p	0.6353p	0.6353p	0.0401p
Other Calls(Vodafone)	Operator Telephony Mobile fm1	0.6353p	0.6353p	0.6353p	0.0401p
Other Calls(EE (Orange / T-Mobile))	Operator Telephony Mobile fm1	0.6353p	0.6353p	0.6353p	0.0401p
Other Calls(Three (H3G))	Operator Telephony Mobile fm1	0.6353p	0.6353p	0.6353p	0.0401p
Other Calls	Manx only Fixed and IP Networks - Basic Calls	2.4119p	1.9864p	1.9269p	0.0401p
Other Calls	Guernsey only Fixed and IP Networks - Basic Calls	2.3569p	1.9798p	1.9122p	0.0401p
Other Calls	Jersey only Fixed and IP Networks - Basic Calls	2.3564p	2.3564p	2.3564p	0.0401p
Other Calls	056 LIECS Calls	0.5525p	0.3176p	0.2752p	0.1045p

Premium-rate destinations (084 / 087 / 09 / 118) are blocked by default and not listed — see the protection note above. Download the XLSX for every UK route on our wholesale rate card, including international destinations.

International call rates

62 routes shown · last verified June 2026

International calls are billed at the exact wholesale rate we pay our carriers — passed through at cost, with no markup. That's what your Membership buys: access to carrier pricing, not a retail tariff. The table below shows the 30+ countries our Members call most. PPM = pence per minute, PPC = pence per call connection charge. All routes shown are flat across day / evening / weekend bands.

Destination	Service	PPM Day	PPM Eve	PPM Wknd	PPC
Ireland*	Landline	0.575p	0.575p	0.575p	—
Ireland*	Mobile (from)	0.575p	0.575p	0.575p	—
United States	Landline	2.15p	2.15p	2.15p	—
Canada*	Landline	0.675p	0.675p	0.675p	—
France*	Landline	0.5p	0.5p	0.5p	—
France*	Mobile (from)	0.5p	0.5p	0.5p	—
Germany*	Landline	0.625p	0.625p	0.625p	—
Germany*	Mobile (from)	0.625p	0.625p	0.625p	—
Spain*	Landline	0.325p	0.325p	0.325p	—
Spain*	Mobile (from)	0.325p	0.325p	0.325p	—
Italy*	Landline	0.425p	0.425p	0.425p	—
Italy*	Mobile (from)	0.4p	0.4p	0.4p	—
Netherlands*	Landline	0.645p	0.645p	0.645p	—
Netherlands*	Mobile (from)	0.645p	0.645p	0.645p	—
Belgium*	Landline	0.6125p	0.6125p	0.6125p	—
Belgium*	Mobile (from)	0.6125p	0.6125p	0.6125p	—
Portugal*	Landline	0.735p	0.735p	0.735p	—
Portugal*	Mobile (from)	0.735p	0.735p	0.735p	—
Poland*	Landline	0.425p	0.425p	0.425p	—
Poland*	Mobile (from)	0.405p	0.405p	0.405p	—
Romania*	Landline	5.13p	5.13p	5.13p	—
Romania*	Mobile (from)	5.13p	5.13p	5.13p	—
Czech Republic*	Landline	0.3625p	0.3625p	0.3625p	—
Czech Republic*	Mobile (from)	0.3625p	0.3625p	0.3625p	—
Austria*	Landline	0.325p	0.325p	0.325p	—
Austria*	Mobile (from)	0.325p	0.325p	0.325p	—
Switzerland	Landline	4.52p	4.52p	4.52p	—
Switzerland*	Mobile (from)	2.85p	2.85p	2.85p	—
Sweden	Landline	0.34p	0.34p	0.34p	—
Sweden*	Mobile (from)	0.4p	0.4p	0.4p	—
Denmark*	Landline	0.375p	0.375p	0.375p	—
Denmark*	Mobile (from)	0.375p	0.375p	0.375p	—
Norway*	Landline	0.3625p	0.3625p	0.3625p	—
Norway*	Mobile (from)	0.3625p	0.3625p	0.3625p	—
Greece*	Landline	0.69p	0.69p	0.69p	—
Greece*	Mobile (from)	0.69p	0.69p	0.69p	—
Turkey	Landline	2.39p	2.39p	2.39p	—
Turkey	Mobile (from)	18.92p	18.92p	18.92p	—
India*	Landline	2.07p	2.07p	2.07p	—
India*	Mobile (from)	2.07p	2.07p	2.07p	—
Pakistan	Landline	3.65p	3.65p	3.65p	—
Pakistan	Mobile (from)	3.73p	3.73p	3.73p	—
Bangladesh*	Landline	1.1p	1.1p	1.1p	—
Bangladesh	Mobile (from)	1.08p	1.08p	1.08p	—
China*	Landline	27.6375p	27.6375p	27.6375p	27.6125p
China*	Mobile (from)	27.6375p	27.6375p	27.6375p	27.6125p
Hong Kong	Landline	4.12p	4.12p	4.12p	—
Hong Kong	Mobile (from)	4.39p	4.39p	4.39p	—
United Arab Emirates	Landline	15.85p	15.85p	15.85p	—
United Arab Emirates*	Mobile (from)	15.5p	15.5p	15.5p	—
Saudi Arabia	Landline	8.88p	8.88p	8.88p	—
Saudi Arabia	Mobile (from)	8.73p	8.73p	8.73p	—
Australia	Landline	1.05p	1.05p	1.05p	—
Australia*	Mobile (from)	1.575p	1.575p	1.575p	—
New Zealand*	Landline	4.25p	4.25p	4.25p	—
New Zealand*	Mobile (from)	4.25p	4.25p	4.25p	—
South Africa	Landline	13.95p	13.95p	13.95p	—
South Africa	Mobile (from)	16.24p	16.24p	16.24p	—
Nigeria	Landline	12.21p	12.21p	12.21p	—
Nigeria*	Mobile (from)	11.475p	11.475p	11.475p	—
Philippines*	Landline	10.545p	10.545p	10.545p	10.515p
Philippines*	Mobile (from)	10.545p	10.545p	10.545p	10.515p

* Routed via an alternative wholesale carrier where it beats BT's rate. The price shown is still the exact wholesale cost we pay, passed through unmarked-up. Calls without an asterisk travel via BT Wholesale. Either way, your guarantee is the same: you never pay more than the BT Wholesale rate for any destination.

Why are EU mobile rates so low?

EU regulation now caps mobile termination charges across member states, so calling a French or Spanish mobile costs roughly the same as a landline — under a penny a minute at wholesale. We pass that straight through.

Why do China and the Philippines show a connection charge?

On those routes the cheapest wholesale carrier charges a small fixed fee per call plus a low per-minute rate, rather than a higher flat rate. We pass the structure through exactly as we're billed. For any call longer than about half a minute, it still works out cheaper.

US mobiles

The United States bills mobile and landline numbers identically, so there's no separate mobile row — 2.15p/min covers both.

“Mobile (from)”

Mobile pricing varies by network within a country. The rate shown is the cheapest mobile network; other networks in the same country may cost slightly more. The full per-network breakdown is in the downloadable rate card.

Some destinations are dearer than others — that's wholesale reality

Countries like Turkey, South Africa and Saudi Arabia genuinely cost more to terminate calls into, on every carrier. We show the real number rather than hiding it, because at-cost means at-cost in both directions.

Destination not listed?

Most other destinations are available — the full rate card covers them. Some high-fraud-risk destinations (premium-rate ranges, satellite networks and a small list of countries heavily used in telephone fraud) are blocked by default on every line to protect you from PBX hacking and toll fraud. If your business genuinely needs one of them, contact us and we'll unblock it for your account after a quick check.

Rates move with the wholesale market

Carrier rates change periodically; when our cost changes, the pass-through rate changes with it — down as well as up. Last verified June 2026.

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